PTCL Complaint

PTCL Complaint Guide 2023 is Published on this Page. You know that Pakistan Telecommunication Corporation Limited is one of the Biggest Telecom Authority in Pakistan. They provide Internet Packages for PTCL Landline Customers, PTCL Evo, and PTCL Chargi Customers. When using these PTCL Products, you must have Some Queries to solve. So Therefore The Company announced PTCL Complaint Center to resolve and Solve PTCL-related issues and Queries. In This Blog Post, I will tell you How to Register for a PTCL complaint and also check your Complain Status Online.

PTCL Complaint – All details about How To Register Complain

If you don’t know How to Register PTCL Complaints against your Queries and Question arise using PTCL Services. There are multiple ways to register your complaint and check your PTCL complaint Status Online.

PTCL Complain VIA SMS Service

A Big Step to check Register your Complain in PTCL. You can send SMS Message to your PTCL Number and register your complaint easily. Follow the Steps.

  • First of All, Open your SMS Application on your Mobile
  • Type CMP and Give Space Then Type your Landline Number with a Complete Area Code Like this 041-2358128 and Give Space Again
  • Now Type Your PTCL Product Code Like BB for Broadband Connection and LL For Landline Connection.
  • Then send this SMS to This PTCL Number 051 1218 1218
  • When you send your message to Register Your Complain, Immediately or Within Seconds, you will receive your PTCL Complain Number.

PTCL Complaint - Guide To How To Register Complain in 2023

PTCL Complains Via Live Chat

PTCL Live Chat is also another option to register your Complain. Also noted about Live Chat Option is that PTCL Customer Care Representatives are not available 24 Hours A Day or a Full Week. They are only available from Monday to Saturday between 9 am to 9 PM.

Here is the complete method to Register your Complain through PTCL Live Chat

  • Visit PTCL Official Page for Live Chat Online
  • During Working hours, you will see a Plus Button Option As below image mentioned.

PTCL Complains Via Live Chat - How to Register PTCL Complain via Live Chat Options Online

PTCL Complaint Register

With this option, you can Register your PTCL Complain with an Online Registration Form. This Online Registration Form is Officially Provided By PTCL Company for their Users. Other details are mentioned on this Page.

  • Go To PTCL Page
  • Now select the Issue which you are facing Like the Telephone Option Or Broadband option.
  • Now select the Type of issue from the Complaint Type Option
  • Now Enter your City Code with Your PTCL Number
  •  You will be asked to Enter your Active Email Address
  • In the last, Fill the Captcha Code
  • Press Submit Button to PTCL Complaint Register
  • You have done the Job.

PTCL Complaint Number

If you are not using any above Methods, you can use PTCL Complaints Number Method. This way, you can register your complaint via PTCL Assigned Numbers.

You can Contact us via Email ID:

PTCL Registered Office:  Corporate headquarters, Block-E, G-8/4, Islamabad 44000 Pakistan

PTCL Corporate Customer Centers

Lahore Karachi Islamabad
26 A, Civic Center, Barkat Market, Garden Town Lahore

PTCL Complaints Number Lahore

111 20 20 20

Ground Floor EVP Office, Hatim Alvi Road, Clifton Karachi

PTCL Complain Number Karachi

111 20 20 20


PTCL F-8 Exchange, Nazim ud Din Road, F-8/1, Islamabad

PTCL Complain Number Islamabad

111 20 20 20

PTCL Helpline 1218

For Acquired New PTCL Services 1218
To update PTCL Directory 0800 0 1217
PTCL Billing Information 1200
OSS Helpline 111 28 28 28
PTCL Corporate Helpline 1260 & 111 20 20 20
PTCl Inquiry or Directory Services 1217
Assistance to All Services 1218

Check your Complaints Status

After Registering your Complaints to PTCL, The company will provide you complaint Number to check your Complaints Status online Till whether your queries or Issue solved or not.

  • You can visit PTCL Official Page to check your complaint Status Online
  • First of all, Select from Product Options, Telephone, Broadband
  • From The List, Select your City code and then PTCL Landline Number
  • Then Enter your Complaint and Click on View Status Option.
  • You will see the Your Complaints Status Online on PTCL Official Website.

Check your Complaints Status

PTCL Complaints Via PTCL Whatsapp Number

I think this is the best option To Register your complaints Via PTCL Whatsapp Number. To Complaints via Whatsapp number, First of All, Add PTCL Whatsapp Number 0331-2181218 To Your Mobile Contact List. For a Quick Response, Send a “Hi” to Get a Quick Response from PTCL Team.

With this PTCL Whatsapp service, you can enjoy more of the Value Added Features mentioned below.

Frequently Asked Questions

Who is The CEO of PTCL?

Hateem Bataraf is the Current PTCL CEO.

How To Register PTCL Complaints?

To Register your Complaints with PTCL, you can read this article completely and Register complaints Online.

How to Check Complaints Status?

You can check your Complaints Status Online after Visiting PTCL Official Website.

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